Topics

SYNCON: IT Service Management 2015

Practical aspects of ITSM implementation according to ISO 2000-1 in service organization

Application Economy

How we did IT

Tip's and Trick's for good ITSM implementation project

Agenda

9:00 am – 9:30 am Registration
9:30 am – 9:45 am Welcome speech
9:45 am – 10:45 am Practical aspects of ITSM implementation according to ISO 20000-1 in service organization Juris Puce, KleinTech Services, Latvia
10:45 am – 11:45 am Application Economy Michal Furman, Computer Associates, Poland
11:45 am – 12:15 pm Coffee Break
12:15 pm – 1:00 pm How we did IT Sandis Vulis, Tiesu Namu Aģentūra, Latvia
1:00 pm – 14:00 pm Tip's and Trick's for good ITSM implementation project Tyrunas Jokubauskas, Synergy Consulting, Lithuania

Speakers

Place

The National Library of Latvia, Small Hall, 4th floor, 3 Mūkusalas Street, Riga, LV-1423, Latvia

Registration

Šiuo metu registracija negalima / Registration is unavailable

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